As the title suggests, I have an Acer Aspire 3-series laptop. This laptop was bought brand new from Costco yesterday actually, and I bought it for school purposes. This laptop as I tested today, when plugged in, runs Google Chrome, Microsoft Edge with ease. BUT, as soon as I unplug, and gave it a minute to adjust, the laptop slows down very much. I can experience a huge lag, and when checking task-manager, it seems like the CPU is locked at around 14% for some odd reason. I have another LENOVO Laptop, when I did the same testing, the CPU wasn't locked for the LENOVO one. This laptop as previously stated, was meant for school. The programs I need for it to be running is demanding, and I cannot have a laptop that runs fast when plugged in, but very slow although battery is almost full. I tried contacting ACER support, but I was turned down for, according to them "will void my warranty". Do I need to return this laptop or is there other ways?
ADDITIONAL INFORMATION: Laptop is equipped with a Ryzen 7 7250U APU processor, a 16gb LPDDR5 memory sticks, touchscreen 1080P display, and no fingerprint recognition system. The laptop was turned to "Maximum performance" in Windows 11 Configs, and the power plan is set at 80% minimum on battery, and 100% on maximum.