Acer Aspire A314-32. No bootable device and does not detect SSD.

Muneeb42
Muneeb42 Member Posts: 3 New User
edited July 2023 in Aspire Laptops

Hello everyone! Today, I encountered an issue with my laptop and had to perform a forced shutdown by holding down the power button for around 10 seconds or less. The reason behind this action was that my laptop was displaying no output on the screen. However, upon turning it back on, I was greeted with a message stating that no bootable device was detected. To further investigate, I accessed the BIOS settings, only to find that it couldn't detect my SSD. Additionally, I attempted to install Windows, but unfortunately, it didn't recognize the presence of an SSD. For reference, my laptop model is the Acer Aspire A314-32.

[Edited the content to hide sensitive information and to add model name with issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer

    Hi @Muneeb42 If the disk is not recognized in BIOS, there is a physical problem in the disk itself or in its connector, it is even possible that it is the reason that forced you to shut down the computer abruptly.

    In these cases I recommend removing the drive, cleaning the contacts and disconnecting the battery for a few seconds and reconnecting it.

    Anyway, please wait for more answers that can help your query.

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Muneeb42
    Muneeb42 Member Posts: 3 New User

    Thanks for you suggested solution. But it did not work, I also Cleaned the SSD pins and the connector but it did not fix the problem.

  • billsey
    billsey ACE Posts: 34,013 Trailblazer

    Likely the drive has failed then. You will want to verify that by connecting the drive to a different computer (I'd get one of the external cases) to see if it can be read. I believe your models came with either a 2.5" SATA HDD, a SATA M.2 SSD or an eMMC. Since you say you cleaned the pins I think you have the SATA M.2 drive. Get one of the SATA M.2 external cases, they are inexpensive, to test the drive before replacing it with a new drive.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Muneeb42
    Muneeb42 Member Posts: 3 New User
    edited July 2023

    I installed my old HDD on my laptop to test if it would recognize the SSD when connected via an external case, but unfortunately, it does not. Now, what should I do next?

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer

    If you don't have personal information on the drive or you already saved it on another medium, I would remove partitions and format it.

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)