Acer Aspire Laptop keeps shutting down it shows the Windows/Acer logo and dies again.

Bluealiennn
Bluealiennn Member Posts: 1 New User
edited July 2023 in Aspire Laptops

My Acer Aspire laptop just shut down suddenly and if I try to turn it on it shows the Windows/Acer logo and dies again.

The only thing that makes him work normally is holding the ALT+f10 button and not letting them go. I can work with it as long as I want if I'm holding those two buttons. The moment i let them go it has a blackout.

The only clue I thought I had was a warning that my Window's lacked an important update so I did that, but it didn't help.

There were no signs of anything wrong with the laptop as the laptop service confirmed. They don't know what's wrong with it. Has anyone had a similar experience?

[Edited the thread to add model name to the title and to add issue detail]

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