Nitro AN515-44-R11B How to change laptop Model name?

ProtoGks
ProtoGks Member Posts: 1 New User
edited June 2023 in Nitro Gaming

I've tried to install some Acer applications, such as Nitro Sense, and I'm receiving the "Este computador não é suportado" (This computer is not supported) message. Then I discovered if the model name in BIOS is wrong, it will think it's incompatible. My laptop is an AN515-44-R11B (Ryzen 7 4800H + GTX1650 + 8GB 3600MHz + 512GB M.2 SSD + 144Hz monitor) and it's been identified as a generic (AMD) Celadon-RN.
I went to regedit "Computador\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation" and created a string value "Model" with "Nitro AN515-44" name, but it changed nothing. Aparentely it's just for Windows OS.
Then I changed the driver folder name "Nitro AN515-44" to "Celadon-RN" to install they, and it worked.

But I want to know if there is any way to change this model name on BIOS. Because it was normal before I upgraded my system from W10 Pro to W11 Pro.

[Edited the thread to add model name to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,403 Trailblazer

    Hi @ProtoGks try to change the name of the folders that it shows, for example, change the name of AN515-45 to AN515-44, the most similar of the series.

    Thank you.
    All the best.

    • Un saludo / All the best
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  • Hello! It is possible to change the model name in the bios. However, it is a somewhat risky procedure. The ideal is to send the computer to technical support, so that the name can be changed. Did you send the computer in for repair and tech support replaced the motherboard?

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  • Puraw
    Puraw ACE, Member Posts: 15,614 Trailblazer

    Change the name of the computer in Windows10:

    1. Select Start > Settings > System > About.
    2. Select Rename this PC.
    3. Enter a new name and select Next. You may be asked to sign in.
    4. Select Restart now or Restart later.