Can anyone help me to fix this I don’t know anything about blue screen error.
rahul12
Member Posts: 1 New User
I don’t know what happened here I don’t know anything about blue screen error
[Edited the thread to add issue detail]
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Answers
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The Bootloader or Boot Volume is corrupted on your boot drive, try to Reset this PC without losing your files: Reboot and when you see the Acer logo press Alt+F10 this will get you to the blue Troubleshoot menu, go to Advanced and click on Reset this Pc.
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What computer do you have? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. The symptom is likely an issue with the drive, but we need to know what type of drive is installed, and the model number will help with that. Go into the BIOS and take pictures of at least the Main and Advanced screens for us, blanking out the serial numbers.
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