acer Nitro AN515-45 blue screen error bios

fendro
fendro Member Posts: 1 New User
edited June 2023 in Nitro Gaming

after latest update windows 11 2023-06 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5027231)

my acer Nitro AN515-45 often blue screen error code failed bios

please help 😓

[Edited the thread to add model name to the title]

Answers

  • eGomes
    eGomes Member Posts: 4,802 Guru

    Your BIOS of AN515-45 is updated with the latest version available (1.10)!?

  • Puraw
    Puraw ACE, Member Posts: 14,733 Trailblazer

    Boot with Alt+F10 after you see the Acer logo and, on the blue, troubleshoot screen select Restart>F4 or 4 Safe Mode. In Safe Mode uninstall the KB5027231 update and reboot. Check if you have the Acer BIOS for Windows11:

    • 2022/09/06
    • Version:1.10

    If you have the correct BIOS you need to do thorough system maintenance; uninstall 3rd party AV like Avast, get rid of bloatware, check your available RAM is >50% and your storage space, run Storage Sense (clean your caches and temp files), check your Event Viewer and don't just ignore errors and warnings but address these issues. Open Reliability History Problem reports that show the Kernel crashes, correct all that. When your system is in good shape try to install the KB5027231 update again.

  • eGomes
    eGomes Member Posts: 4,802 Guru
    edited June 2023

    If the problem persists, and because KB5027231 it is a relatively recent update. The best thing to do is to remove it and wait for a new update that fixes this problem!