Acer's Predator Helios 300 External Monitor I found that the image was blurry enough to be noticed.

Mirza12

Hello. Last week, I bought Acer's Predator Helios 300 laptop. When I connected the ASUS 165Hz display that I had previously in my hand, I found that the image was blurry enough to be noticed. I've done things like installing drivers from the beginning using DDU, updating the BIOS, but it still hasn't improved. What could be the problem? Note: The cable I use is DP to mini DP i am at native resolution 1920.1080

[Edited the thread to add model name to the title and to add issue detail]

StevenGen

https://community.acer.com/en/discussion/687127/external-monitor

If you have the latest Predator Helios PHN16-71 then this laptop has the DisplayPort over USB-C port that provides Thunderbolt 4 and it could be that your monitor might not be compatible with this. Use the HDMI port of the laptop, as you should have a HDMI cable from your ASUS monitor as that will give you a 165Hz refresher rate also and will be more compatible with your monitor.

Mirza12

actually mine is ph-315-55 model and the problem persists when i try it with hdmi.

Mirza12

@StevenGen