in nitro 5 an515-55 videocard in games not loaded more 33%

vokstaY
vokstaY Member Posts: 2 New User

I checked the laptop in games, the video card does not appear more than 33%, and the processor is working fine. I set the games to high priority, set the maximum performance in the power settings, installed the latest drivers, demolished and installed a completely clean Windows, even updated the BIOS, but nothing. In furmark, the video card is stably loaded at 100%. even in CSGO the fps is around 80, although this is very low for such a laptop. in support they said that the problem is in the drivers, I don’t know what other drivers to download, I thought maybe the problem is in VBOIS

rtx2060

i5 10300h

ram 8gb

Answers

  • Hello! Have you tried to update nvidia video card firmware?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • vokstaY
    vokstaY Member Posts: 2 New User

    I haven't tried it yet, I downloaded the application for updating the video card firmware on the official Acer website, but it gives the error "[Fail] The VBIOS update file does NOT support your graphic card.", I'll try to do it using third-party services

  • If the app says it doesn't support your video card, then the firmware is not for your video card.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)