My A515-54-55ZD has USB Hub Device Descriptor Request Failed

andresbravo2003
andresbravo2003 Member Posts: 2 New User

Hi, I Had issues even after I cleaned the dust out of the fan and then I felt quite shocked that my usb mouse and usb flash drive won't work on both sides (USB 2.0 and 3.0) but I unplugged and use the other computer because the USB Mouse and Flash Drive worked well as it was detected in Windows. However, When I open the Device Manager on my A515-54, I get the USB Device Descriptor Request Failed. I tried to reinstall Windows but same issue. Any Ideas to fix the problem? Let me know! My BIOS Version is V1.24.

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