acer nitro 5 an515 57 Is it normal for a laptop to lose power when it is turned off?

Andrew_Sn
Andrew_Sn Member Posts: 146 Fixer WiFi Icon
edited June 2023 in Nitro Gaming

Hello. My laptop is acer nitro 5 an515 57. I recently left home and my laptop has been off for 6 days. Today I turned it on and it had 94% charge but when I turned it off it was 100% charged. He lost 6% of the charge in 6 days of inactivity. Tell me is it okay? Is this a sign of a broken battery?

[Edited the thread to add model name]

Best Answer

  • Puraw
    Puraw ACE, Member Posts: 13,388 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1208023#Comment_1208023

    Please type @Puraw at the top of your reply or use the "Quote" icon at the bottom, otherwise I will not see it.

    If you are sure that nothing is consuming power after shutdown, no WIFI or Blue Tooth cards (check power management in properties) and that you shutdown by clicking on the Start>Power>Shutdown icon, you have an issue with your battery or Windows battery charge registration. How old is your battery? Drain the battery by working without plugging-in the adapter till the laptop shuts down (goes into hibernation), plug-in the adapter but don't start the laptop and let it start till the amber LED light turns blue. Wait a few minutes longer, don't unplug the adapter and turn on the laptop. Create a Battery Report by pasting this in the Command Prompt and Enter:
    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html
    Open the report on your Desktop with Edge and right click on it, select "Print to Microsoft PDF" and attach the PDF file to your reply.

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,388 Trailblazer
    https://community.acer.com/en/discussion/686557/is-it-normal-for-a-laptop-to-lose-power-when-it-is-turned-off

    No, you were not completely shutdown probably used Fast Startup and one of your USB ports stays charged if you have that option on in Quick Access (turn that off). In the Search bar type Change Advanced Power Settings > Change settings that are currently unavailable > Set USB selective suspend setting to Disabled under USB settings and then click OK to save the changes. Open Device Manager and click on your LAN (WIFI) driver>Properties>advanced>Power management>check the box "Allow to turn off power", do this for Blue Tooth and any other device that may use power when turned off.

  • Andrew_Sn
    Andrew_Sn Member Posts: 146 Fixer WiFi Icon

    I have fast startup disabled, and I also disabled all of the usb ports.

  • Puraw
    Puraw ACE, Member Posts: 13,388 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1208023#Comment_1208023

    Please type @Puraw at the top of your reply or use the "Quote" icon at the bottom, otherwise I will not see it.

    If you are sure that nothing is consuming power after shutdown, no WIFI or Blue Tooth cards (check power management in properties) and that you shutdown by clicking on the Start>Power>Shutdown icon, you have an issue with your battery or Windows battery charge registration. How old is your battery? Drain the battery by working without plugging-in the adapter till the laptop shuts down (goes into hibernation), plug-in the adapter but don't start the laptop and let it start till the amber LED light turns blue. Wait a few minutes longer, don't unplug the adapter and turn on the laptop. Create a Battery Report by pasting this in the Command Prompt and Enter:
    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html
    Open the report on your Desktop with Edge and right click on it, select "Print to Microsoft PDF" and attach the PDF file to your reply.

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