My laptop will starts hanging when charger plugged in....

DhruvChaudhary
DhruvChaudhary Member Posts: 4 New User

Hello!

From many days I facing an issues when I use my laptop on charging then it will hang too much.

I'm very frustrating when I watch online class their video frame starts lagging too much.

But when I run laptop on battery then it will works fine.

Please help me….

Please….

I'm waiting for your response….

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,418 Trailblazer

    Hi @DhruvChaudhary can you please indicate the exact model of your laptop and the version of Windows installed?

    Is the charger original?

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  • Puraw
    Puraw ACE, Member Posts: 8,240 Trailblazer

    Check the version of your BIOS on Acer Support for your model, if there is a newer version out, download that and install.

    Uninstall the 2 battery drivers with Device Manager, reboot and let Windows install the drivers.

    Check the DC voltage out of the power adapter with a multimeter, should be around 19 VDC, if much higher you need to replace your power adapter.