My laptop will starts hanging when charger plugged in....

DhruvChaudhary Member Posts: 4 New User


From many days I facing an issues when I use my laptop on charging then it will hang too much.

I'm very frustrating when I watch online class their video frame starts lagging too much.

But when I run laptop on battery then it will works fine.

Please help me….


I'm waiting for your response….


  • Alejandro_AC
    Alejandro_AC ACE Posts: 12,589 Trailblazer

    Hi @DhruvChaudhary can you please indicate the exact model of your laptop and the version of Windows installed?

    Is the charger original?

    Thank you for participating in the Acer community.
    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

     X (alezmvp)

  • Puraw
    Puraw ACE, Member Posts: 10,175 Trailblazer

    Check the version of your BIOS on Acer Support for your model, if there is a newer version out, download that and install.

    Uninstall the 2 battery drivers with Device Manager, reboot and let Windows install the drivers.

    Check the DC voltage out of the power adapter with a multimeter, should be around 19 VDC, if much higher you need to replace your power adapter.