My Acer Nitro 5 AN515-55-79W1 doesn't always turn on.

Mayyyt
Mayyyt Member Posts: 1 New User

I've bought it just a couple of months ago and it already doesn't turn on. The blue light turns on briefly but the keyboard or fans don't light up or start and the screen remains black and the blue light shuts off even when fully charged. There is no battery reset pinhole and I've already tried the rest by the power button. This only happens sometimes as rarely it does turn on and work perfectly until I turn it off then dies and doesn't turn on again for a week. Sometimes the keyboard lights up and the fan start spinning when I press the power button but then it shuts off without the screen starting or anything working. I've already brought it into maintenance because it wouldn't turn on but when I got It back it worked for a couple of weeks then it started to not work again. I've tried anything that I could find online but nothing worked and it seems like the computer turns on only when it wants to. I hope that somebody knows how to fix this or has had the same problem. Let me know and thanks in advance

Best Answers

  • Puraw
    Puraw ACE, Member Posts: 14,751 Trailblazer
    Answer ✓

    When you can boot to Windows again, disable Fast Startup and enable hibernate in "Change what closing the lid does" PowerPlan settings. Don't shut down for a couple of months, use sleep mode for short breaks and hibernate when you no longer use the laptop, the Hibernate option is above Shutdown in Start>Power menu. This fixed my power problem.

    What you should try on the long run, reset your BIOS or if there is a later version available update your BIOS and Uninstall these 2 battery drivers. Reboot:

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓

    Do you have an asymmetric font to test the computer? With the computer turned off, connect the asymmetric source to the computer. With the computer turned off, if there is current consumption, it means that there is a short on the motherboard.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,751 Trailblazer
    Answer ✓

    When you can boot to Windows again, disable Fast Startup and enable hibernate in "Change what closing the lid does" PowerPlan settings. Don't shut down for a couple of months, use sleep mode for short breaks and hibernate when you no longer use the laptop, the Hibernate option is above Shutdown in Start>Power menu. This fixed my power problem.

    What you should try on the long run, reset your BIOS or if there is a later version available update your BIOS and Uninstall these 2 battery drivers. Reboot:

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓

    Do you have an asymmetric font to test the computer? With the computer turned off, connect the asymmetric source to the computer. With the computer turned off, if there is current consumption, it means that there is a short on the motherboard.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)