My laptop charge only when it is sleep or shut down whenever i on my laptop its stop the charging

Amanjais
Amanjais Member Posts: 1 New User
edited June 2023 in Aspire Laptops

My laptop charge only when it is sleep or shut down whenever i on my laptop its stop the charging please help i have tried many time i remove the pin and plug in again agian but there is no charging occur

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,042 Trailblazer
    edited June 2023

    Apparently there is a conflict with the ACPI battery controller and BIOS. First check in BIOS what Sata mode is set (RST or AHCI) reset BIOS to factory defaults and check in BIOS if the old Sata mode is still set, if you don't see the Sata mode press Ctrl+S. Save on exit and reboot. Open Device Manager and uninstall these 2 drivers, Reboot:

    Reset the Power Plan and select Balanced power.

  • Hi! It would be interesting if you informed the model of the computer. Example: AN515-55-5890.

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  • billsey
    billsey ACE Posts: 34,032 Trailblazer

    Yes, we need to know the model number in order to fully answer the question. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. Are you using the stock charger on it? If your charger isn't large enough you could see those symptoms.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.