My Acer aspire 5 overhead and doesn't turn on

Ghada
Ghada Member Posts: 1 New User

I was working on my computer and teft it in sleep mood with charger plug in, went to work , when I came back and wanted to turn on it, it doesn't work and it is overheat, remove the charger wire, put it back it turn red but no power on? What should I do...this is a new one about one year.

Answers

  • Puraw
    Puraw ACE, Member Posts: 7,524 Pathfinder
    edited May 2023

    Don't leave your gaming laptop on or in sleep mode during the night or unattended for long periods, a lot of apps will wake up the system either online (updates) or maintenance programs (Windows). Completely shut down or if for a long break, hibernate instead of sleep mode is recommended. Having said that, what to do about your present laptop state:

    Since it is still (or barely expired) under Acer warranty I don't recommend opening the laptop but bringing it to Acer Services in your country to reset BIOS. Include your power adapter as that may have issues.