No Speaker sound, since Windows 11 update, Aspire 515

Dash145

Hi,

I recently had an issue with my laptop (Aspire 515-44A), where I did a full restore, where I had to install Windows 10 first, then change up to Windows 11. The laptop was fine everything working well & no issues, but I have only just discovered that there is no sound coming from the speakers. I have tried the Windows trouble shooting, which tried different drivers, but no luck, so I downloaded & installed the latest sound drivers from the Acer website & still no luck.

So I was just wondering if anyone else has had any similar problems, & if yes how did they resolve the problem?

I can get sound through my Bluetooth buds, but I tend not to use them while on my laptop & would much rather have my speakers working. So I'm going to uninstall the latest Windows 11 updates starting with the latest, going backwards until I get my sound back, & I'll post an update to say which update caused the issue (should it be an update problem). But I'd still be interested to know if anyone else has had a similar issue & how they solved it.

Thanks

Puraw

https://community.acer.com/en/discussion/685800/no-speaker-sound-since-windows-11-update-aspire-515

It is the Realtek audio driver that has issues with Windows11. Best to uninstall RTK drivers in Safe Mode with DDU (download from Wagnardsoft (https://www.wagnardsoft.com/display-driver-uninstaller-ddu-) for Windows10-11 and boot to Safe Mode (in windows11 Shift+Restart or type Safe Mode in the Search bar). Run DDU, select Audio Realtek and delete everything including the RTK audio console. Reboot and let W11 install the correct sound drivers. Let us know if you still have sound issues I have the same audio board in my a515-54G with Windows11 22H2. Type @Puraw so I will get an alert.