I just bought acer aspire 5 515 57 53FA battery backup issue

mzamaann
mzamaann Member Posts: 1 New User

I bought this laptop a month ago havin intel 1235U with xe graphics, I started realizing its battery backup is a issue , it is only giving me around 2 to 2.5 hours in video playback and around 4 to 5 or idle.

product page says it goves max of 6 hours of playback.

what should i do? should i claim the warranty or is rhis normal?

Answers

  • Puraw
    Puraw ACE, Member Posts: 8,240 Trailblazer

    That is normal; battery life is always quoted using the Balanced Power plan (recommended) and working offline, light games, even Turbo Boost turned off, 4-5 hours battery life without the adapter plugged-in is more realistic. When gaming without the power adapter plugged-in is maximum 2 hours, so you are OK. If you haven't done so, discharge the battery till the laptop turns off (hibernates), then plug in the adapter (don't turn on the laptop) and charge till the LED turns blue. Windows and BIOS will now have registered a full charge cycle and your Battery Meter/Battery Reports will be accurate.