acer nitro 5 an515-54 my touchpad no longer works

gtx1650
gtx1650 Member Posts: 2 New User
edited May 2023 in Nitro Gaming

my acer nitro 5 (an515-54) got a virus a few months ago and completely killed windows so i had to do a fresh install and now my computer is running worse than before and my touchpad no longer works and i have no clue how to get half of these drivers installed

[Edited the thread to add model name]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,056 Trailblazer

    By uninstalling the drivers with the yellow exclamation marks and Unknown devices in Device Manager and rebooting. That is the correct method, let Windows do the installing for you. If you have an external USB mouse connect it and uninstall the Touchpad drivers but make sure your USB mouse is working otherwise you won't be able to navigate anymore once the Touchpad drivers are gone.

    Uninstall the 2 drivers with the red circles in the picture above with Device Manager and reboot.