Small black line, Nitro 5 AN515-44-R7ZU, behind my laptop

kanyewest3
kanyewest3 Member Posts: 1 New User

Since the warranty expired (I purchased the laptop in February 2021), I'm still trying to figure out what to do. And it popped out of nowhere yesterday while I was surfing Reddit. It's annoying that problems suddenly manifest themselves after the warranty has expired. I'm at a loss for what to do, and unlike the others, changing the display rate (from 144hz to 60hz) doesn't remove the lines. I'm also very confident that fixing this would be pricey without a guarantee, and those black lines might expand as I continue to use my laptop.

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,445 Trailblazer

    Hi,

    Could you please use a HDMI cable to connect to an external display/TV and see whether the lines appear on the external monitor as well, if it doesn't, you may have to check the cable for any damage and check whether it's dislodged from the connector, there's also another possibility that the faulty panel, if that's causing the problem, you need a new panel.