My PH315-53-72XD will not turn on. What suggestions do you have for troubleshooting?

AprilnCali Member Posts: 1 New User

My Helios 300 PH315-53-72XD will not turn on. There are no indications that the laptop has power. No lights come on, no fan, nothing, just completely dead. It tried some of the tips I found here including removing the batteries, removing and reseating the memory cards, pressing the power button for 10 seconds, then waiting a half hour to turn it back on, pressing the power button for a minute then attempting to power it on. My son also tried a different charger that works on his brother’s identical laptop and nothing. I’ve ordered replacement hard drives (expected to receive them tomorrow). What else can I try?

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