I apologize for any grammar mistakes; english is not my first language.
Hi, my aunt has a problem with my Acer Iconia tablet. She brought it to me and told me it's not turning on. I took it to my house to fix it (because I thought I won't have any problems with it).
First of all, I tried doing what other people did. I tried unplugging the battery for some time and plugging it back in but it still didn't turn on. I tried this about 4 times.
Then, I tried to enter recovery mode to do a hard reset, but no matter how many times I tried, for some reason it didn't turn on. I tried it about 15-20 times.
I also tried connecting it to my laptop with a cable. A notification showed up, it said the laptop is connecting to the tablet. After a few seconds I heard the windows device unplugging sound. I tried connecting the devices about 3 times.
After a few days (today) I tried entering into recovery mode again after connecting the tablet with my laptop. This time, entering into recovery mode kind of worked. The Acer logo disappeared. A message appeared at the bottom left corner of the screen. It says "Supported API: 3". It disappears around every 30 seconds for 1 second, then it reappears and moves up a little.
I watched a video where a guy did a hard reset on the tablet and he showed that a menu appears after booting into recovery mode. The menu didn't appear on my tablet.
How can I fix this? Or how can I reset the tablet to fabric settings?
[Edited the thread to add issue detail]