My acer aspire A315 wont charge or turn on install the drivers but there was no change still.

Nthabii16
Nthabii16 Member Posts: 7

Tinkerer

edited May 2023 in Aspire Laptops

It drains the battery. I have tried to uninstal and install the drivers but there was no change still. I changed batteries by all it did was to drain the new battery instead of charging it and now it was showing the 255% but when i click on it it shows 100% but by looking at it shows that the battery is not charging. please

[Edited the thread to add issue detail]

Answers

  • Jack22
    Jack22 ACE Posts: 4,050 Pathfinder
    Click on 'Yes' if the comment answers your question!
  • Puraw
    Puraw ACE, Member Posts: 13,042 Trailblazer
    edited May 2023

    In addition to the above, if your laptop won't start anymore with the adapter plugged-in do the battery/pinhole reset procedure, unplug and turn-over your laptop, there is a small pinhole with a battery sign, insert a pin and press it down till you feel it click, keep the pin down in the click position for 30 seconds, then retract the pin and wait a few minutes. Plug in the power adapter and try to boot. If you are still unable to boot wait a few hours to see if the orange LED will turn blue, then try to boot.

    If there is no reset pinhole in your laptop or this reset method did not work you have to open up the laptop to disconnect the battery, then press the Power Button for 2 minutes (pressed down, not toggle), open the bracket (hasp) that locks your RAM DDR4 module(s) take the module out and reseat it firmly again (same for the 2nd module if you have 2 DDR4s), close (push down) the bracket till you hear a loud click. Reconnect the battery, close the back cover and plug in the adapter. Try to boot.

    If you finally are able to boot to Windows11 you should uninstall the 2 battery drivers with Device Manager.

    and reboot, charge your battery for a few hours till the charge LED turns blue, better charge while the laptop is turned off.

  • Try disconnecting and reconnecting the battery again. What is the computer model? Example AN515-55.

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  • Nthabii16
    Nthabii16 Member Posts: 7

    Tinkerer

    Hi thanks, i will try that option as soon as i can

  • Nthabii16
    Nthabii16 Member Posts: 7

    Tinkerer

    edited May 2023

    i did try that but it did not work

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited May 2023

    Does the problem persist after trying to reset the battery?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Puraw
    Puraw ACE, Member Posts: 13,042 Trailblazer

    You disconnected the battery pressed the Power Button and reseated the DDR 4 modules, all that in such a short time?

  • Nthabii16
    Nthabii16 Member Posts: 7

    Tinkerer

    now it's on but still won't charge even after resetting the battery

  • Nthabii16
    Nthabii16 Member Posts: 7

    Tinkerer

    as crazy as it might sound i did that, numerous times

  • Puraw
    Puraw ACE, Member Posts: 13,042 Trailblazer

    If you bought the correct battery for your laptop model, I believe it has to be your adapter or the DC plug/jack that has a bad contact, buy another power adapter or bring/send the laptop to Acer Services in your country.

  • Have you tried updating the bios as well?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)