Case expiration Acer is telling me that my case is expired and no longer under warranty.

Cat1030
Cat1030 Member Posts: 1 New User
edited May 2023 in Nitro Gaming

If you open up a case, why does the system automatically close it after some time and why is this not explained when the case information is sent to you? I opened the case while under warranty and now Acer is telling me that my case is expired and no longer under warranty. I spent months trying to get my data transferred and I finally got it transferred and now I have to pay a huge fee to get my laptop fixed and sent.

[Edited the thread to add issue detail]

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