acer aspire a315 58 intelligo drivers component I tried roll back drivers it is still the same.

Ploy

Hello everybody, I'm currently using acer aspire a315 58 yesterday I update windows update, then the intelligo component has also been updated. After everything is done, the intelligo component changed my microphone volume to low, it's low than normal, and I can't volume it up at all, even though I volume it up to 100, it still the same, even down the volume to0 still nothing change. I tried roll back drivers it is still the same, reinstall driver from device manager still cannot solve the problem. I tried search my model in the acer website if there's driver for me, but there is not. Any solutions or any tips how to fix? Thanks!

[Edited the thread to add issue detail]

JackE

yesterday I update windows update,

Open Control Panel. Search 'restore point'. Click 'create a restore point' in left pane. If System Protection is turned on in the box that pops up, click System Restore button. Click next. Do you see an automatic Windows update restore point from May 10th?