What should we do? the laptop says "no connection available"

potat0gray
potat0gray Member Posts: 11

Tinkerer

edited May 2023 in Windows 10

My brother's laptop was updated from Windows 8.1 to Windows 10, today. The first attempt did not work as it give us an error that says something like ".. couldn't configure settings.. please restart", so we did. After restarting, the system returned the OS to Windows 8. And it prompts with an error "0xc1900101-0x30018". Searched about the error and tried the workaround, attempted to update the OS and this time it worked. However, the laptop says "no connection available" and the search bar on taskbar along with the start button won't work. Search bar is greyed out. Tried opening the settings using CMD with the hope that I can downgrade the OS but it gives us a response: package could not be registered.


Please help :<

[Edited the thread to add issue detail]

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