not turning on spin cp311-1h-c1fs The computer wouldn't turn on.

newkanyewest78
newkanyewest78 Member Posts: 1 New User
edited May 2023 in Chromebooks

Not turning on spin cp3The computer wouldn't turn on. I ordered a replacement battery, installed it, and charged it for a few hours. Blue power light slowly flashes, but it does not illuminate. For up to 60 seconds, keep the power off. When the power is connected in or out, the power indicator slow-flashes orange after pressing the system reset Power + Refresh button. The power button has no effect. Both charging ports have been tested, and the charger is working well. The Chromebook does not have a battery reset hole. The system was turned off overnight while the battery was unplugged, and the power button was held down for 30 seconds. Chromebook was plugged in, the battery detached, and an effort was made to turn it on. This was unsuccessful.

What other options do I have to get this system to turn on?

[Edited the thread to add issue detail]

Answers