acer aspire 7 a715-71g Invalid SNID and serial number

Giulds22
Giulds22 Member Posts: 7 New User
edited May 2023 in Aspire Laptops
Hi, I have an acer aspire 7 a715-71g. the motherboard had Nvidia chip issues, so I opted for a motherboard replacement.

the replacement motherboard is not exactly the model of my pc, but it is still compatible. The problem is I'm having some driver issues. One of them is screen flickering when the pc is plugged in, which from what I've read in other threads could be due to a driver problem and I'm almost sure of this, since when I uninstall the drivers, the problem disappears, only to reappear after reinstalling the drivers.

Now the point of the matter is that I would like to download drivers from the acer site, but the bios gives me an abbreviation "Acer Apire xxxx", so I can't identify the precise model of the motherboard. The seller, affiliated with acer, claimed in the ad that it was a motherboard from an acer aspire A717-72g laptop, but at this point I'm not so sure.



Using the acer tool, I am provided with codes that are not valid
[Edited the thread to add issue detail]

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