What can I buy for my ASUS Acer to recover my files after my notebook crashed.

B6Miller
B6Miller Member Posts: 2 New User

I was working on a document. I took a break to watch TV. I came back to my work and my computer was off.

I tried everything to turn it back on and nothing. I took it to Staples and suggested I purchase an adapter to get the machine back on.

Please help.

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder

    Asus or Acer :)? similar names but either or we can try to help. Whats the model of the laptop, its usually a sticker on the bottom of it

    When you say it wont turn on, nothing at all when you plug it in?

  • Puraw
    Puraw ACE, Member Posts: 14,565 Trailblazer

    Take the main drive out ( SATA SSD or HDD) and put it in an external USB case ($10 any computer shop). Connect to another PC and copy your files. You can also check the drive with freeware like GSmart Control with that PC.