Predator Helios 300 Crashing multiple times a day

Habanero919
Habanero919 Member Posts: 1 New User

PC Crashes, no errors, just a digitized screen and a screeching in the headset. Anyone have this problem and a solution. Considering the warranty call….

Answers

  • Hello! Can you tell me the computer model? Example PH315-55-5890. Does this issue still occur after disconnecting the external monitor?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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  • Puraw
    Puraw ACE, Member Posts: 14,565 Trailblazer

    Yes, bring your PC to Acer Services in your country for repairs, looks like a GPU card issue.

    Before that, you could try to delete all your display drivers in Device Manager with DDU in Safe Mode, reboot and let Windows reinstall the best drivers.