Swift 1 series. Bluetooth and wifi connection issues

TonyAKM57
TonyAKM57 Member Posts: 3 New User

Tried updating drivers but still not connecting or kicks

Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder

    @TonyAKM57

    May i have the model number of the laptop ?

    Click on 'Yes' if the comment answers your question!
  • TonyAKM57
    TonyAKM57 Member Posts: 3 New User

    Its a swift 1

    114-34

  • Puraw
    Puraw ACE, Member Posts: 13,438 Trailblazer

    Uninstall the WIFI driver in Network Adapters and the BT driver in Bluetooth (for my laptop that is the same Intel card). Best to do the uninstalling with Device Manager in Safe Mode. Boot to Safe Mode in Windows by keeping the Shift key down while clicking on Restart (in Start). On the Blue Screen menu select Troubleshoot>Restart>F4 or 4 Safe Mode. Reboot and let Windows reinstall the drivers.

  • TonyAKM57
    TonyAKM57 Member Posts: 3 New User

    Just tried the above. Internet connected for about 30 seconds then network adaptor stopped code 43 and Bluetooth can only be seen if show hidden devices in device manager.

  • Error code 43 indicates that it could be a hardware issue. I would try to disconnect the lithium battery and then the wireless network card from the motherboard:

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