Nitro 5 AN515-57 LED Keyboard I don’t know if it is a software or manufacturing error.

YaserBarakat
YaserBarakat Member Posts: 1 New User
edited May 2023 in Nitro Gaming

I don't know yet why there is no answer from the official company. I bought a laptop Nitro 5 AN515-57 on the basis that it has a RGB keyboard, even on the company’s website it is mentioned that the official one is present and it turned out to me that it is only a Red color so I don’t know if it is a software or manufacturing error. The first and last time I buy from this company at least clarify if any one have official answer please tell me

Thanks

[Edited the thread to add model name to the title and issue detail]


Answers

  • StevenGen
    StevenGen ACE Posts: 12,841 Trailblazer

    The Nitro 5 AN515-57 comes oem with an RGB keyboard with different colours that you can change (see captions below) in Nitro Sense, if you only get a red colour then there is something wrong with your laptop and if your laptop is under warranty then send your laptop to Acer Support. Don't open the laptop as its got a fault, so let Acer fix this problem for you.

    This is my Nitro Sense in my AN515-56 laptop, click on the keyboard icon to give you all the colours like shown below.

    Then you should get this screen where you can change the colours to whatever combinations that you want.