Power off USB charging not working

syptus
syptus Member Posts: 2 New User

Power off USB charging looks tured on in acer quick access but not working. Does anyone had this issue before and know how to fix it?

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,315 Trailblazer

    Hi @syptus can you please tell me the exact model of the equipment and the version of the operating system?
    Do you mean a charging port for the computer's battery or just to power USB devices?
    Before the problem, was any change or update made to the equipment?

    Thank you.
    All the best.

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  • Puraw
    Puraw ACE, Member Posts: 13,191 Trailblazer

    Only one USB port on my Aspire5 has that power remains on function, check all your USB ports.

    Also in Device Manager uncheck the Power Turn Off box of the USB Host Controller.