Acer A114-33 DNS does not work after sleep mode

spamroot
spamroot Member Posts: 2 New User

I'm sorry, I used an Internet translator

Hello, I have a laptop Acer A114-33
The problem with the built-in Bluetooth + Wi-Fi adapter Intel (model 9462NGW)
After the laptop (win11x64 pro) comes out of sleep (not hibernation), the Internet does not work. Unchecked the network settings "Allow the device to turn off to save power" did not help, DNS does not work.
Ping ip addresses passes the Internet and the local network,
if there are no answers to send ping via dns requests, you have to distort wifi

What did I do on a clean system

  1. windows 11 installed its own drivers - DNS problem does not work after sleep
  2. installed drivers from the official site - DNS problem does not work after sleep
  3. installed drivers from windows 10 works 1-2 times, then DNS does not work after sleep


And yes, it’s not a matter of the system, I connected a usb tp-link wifi adapter
the system installed its drivers, after entering and exiting the laptop from sleep, DNS works fine, the settings did nothing, everything was by default

[Edited the thread to add model name to the title and to hide sensitive information]

Answers

  • Emma_
    Emma_ Moderator, Member Posts: 226 Moderator

    Hello!!

    @spamroot

    Go to Settings-> Network and Internet-> WiFi, click Manage known networks, click other networks(probably neighbours') and select forget leaving only your network.
    You could also try different DNS addresses, OpenDNS or cloudflare DNS.

    Regards,

    LunaNova14

  • billsey
    billsey ACE Posts: 34,584 Trailblazer

    Typically DNS settings are provided by the router via DHCP and either point at the router itself or at the servers your ISP provide. When you have the issue, what does an 'ipconfig /all' show for the DNS server on your wireless connection?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Puraw
    Puraw ACE, Member Posts: 14,021 Trailblazer
    edited April 2023

    Clear your DNS cache, type/paste this in the Command Prompt:

    ipconfig/flushdns

    Set your WIFI to connect automatically

  • spamroot
    spamroot Member Posts: 2 New User

    It's not even in the DNS itself, but the problem is that the driver on wifi does not work
    well, I threw off the log
    I wrote about the usb wifi adapter that I connected for the test, there are no problems with it, it works stably.
    But with the built-in wifi adapter, it does not work correctly in the system,
    while I went through different drivers, took past versions and new drivers.ifferent drivers, took past versions and new drivers.