Laptop monitor is not turned on, My laptop is not booting up.

sameermundekar

My laptop is not booting up; it is only showing the keyboard light and the monitor is not turned on.

When I tried 7-8 reboots of Cycel, after that only the monitor showed me up.

What was worn here? 😒

drivers are up-to-date. its has also NIC card issue too from 1 month of buy.

[Edited  the  thread  to  add  issue detail]

billsey

We need to know what laptop you have. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx.

Puraw

https://community.acer.com/en/discussion/683920/laptop-monitor-is-not-turned-on

Did you try to toggle the F5/F6 function keys at the top of your keyboard (or equivalent keys for your model) that turn off the laptop screen (or external monitor)?

William_mk2

@sameermundekar

Are you using a external monitor connected to laptop. Are you informing us only about the laptop display screen.

I am really sorry for the inconvenience..   Let us do the basic steps first..

Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
 
If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

Connect all the cables back and restart the computer.  

While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
 
It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

Try windows x 
go to device manager 
expand Battery
right click on all the items below battery – uninstall 
Restart the computer 
 
It should work fine.. 

Regarding the network issue..

Try windows x
go to device manager
expand network adapter 

Right click on wired adapter - uninstall
Right click on wifi adapter - uninstall
restart the computer.  

If it is still not working properly

Go to website - support.acer.com 
chose your country
type the snid or chose the model no
go to drivers 
Install the wireless driver and wired driver

Before installing the wireless and wired driver go to device manager - uninstall the wireless and wired driver.    Without restarting the computer - try to install the wireless and wired driver from acer support website.