Acer Predator Helios 300 Stuck with “1. Windows Boot Manager” and does not have UEFI option listed,

DaylenChristian
DaylenChristian Member Posts: 1 New User

When I launch a game, it takes about 5 minutes before the computer ends up shutting down with "No Bootable Device" screen. I cleared junk files and freed up 150GB of space on my pc, even put my game onto the PC hard drive because I thought it was being weird when I had the Game on my external SSD. I reseated the NVme 8Gb card inside my PC to see if it needed a better connection. I made sure my games were optimized with my NVIDIA graphics card on the NVIDIA Control Panel to make sure my PC can handle the games. I have ran out of ideas. This No Bootable Device issue started recently with no apparent cause, it even crashes if I start up Minecraft! On the BIOS, the boot menu does not give me options for UEFI Boot like I saw Online. Only option under the Boot Menu is “1. Windows Boot Manager”. Next, I enabled F12 Boot Menu and when I got there with F12, I still saw “1. Windows Boot Manager” upon hitting “Enter” it turns on the computer with no other selections to choose from or options.
Whoever replies to this, thank you so so much.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,747 Trailblazer

    What is the exact Predator Helios 300 model number, it should be something like PTxxx-xx, as its hard to advise you on anything precisely of how to fix your problems. First and to make sure that your Super IO start up chip and BIOS chips are not frozen do a Hard Reset by taking unscrewing the back cover and taking it off, disconnect the main battery and take that out also, disconnect the bios battery and get a paper clip and short its +&- pins out momentarily, take the ram out and leave the laptop like that for 30min, connect everything together but abd if you have 2x ram modules only connect one, reboot laptop and see if this helps a proper reboot?

    If not then the problems that you have listed above is because of the "No Bootable Device" that could be in 99% of cases, that the boot M.2 drive is corrupted due to disk errors/bad sectors, an incorrect boot order, system partition is not set as active errors for this drive.

    To fix these problems see this guide here and go through all the steps outline in this guide, if not then you have a damaged boot drive that needs replacing.

  • Puraw
    Puraw ACE, Member Posts: 14,572 Trailblazer

    UEFI or legacy BIOS modes, when booting into Windows, are only available for older BIOS versions and MBR boot loaders not for your Windows11 platform; you have UEFI firmware with a GPT boot loader. “1. Windows Boot Manager” that you get is a good sign that indicates your boot loader is present and detected by Bios (but could be corrupted). Check in Bios if your SATA mode is set to AHCI or RST with Optane set that to AHCI, use Ctrl+S to get to the advanced Bios screen. Save your BIOS settings and reboot. if none of our sugestions help bring/send your laptop to Acer Services to reload the system, you may be charged a Service Fee ($25).