I've asked so many people and nobody has any clue what is going on with my laptop nor how to fix it. Have a crack at it. I hope someone here can help me.
I plug in my brand new gaming headset into the headphone jack. There's no "new device connected" notification or anything. It doesn't exist as a connected
device in the tray at all so it's like nothing happened and I never plugged anything in as far as the laptop knows.
That said, I can hear sound through the headphones. BUT the computer will NOT allow the mic to work. As I said, as far as the computer, the headset doesn't
even exist. It is not showing up as a connected device, therefore there is no option to choose its mic as default input/output/anyput lol
I'm seriously going bonkers trying to figure this out. I've made sure all drivers are updated. According to every diagnostic tool known to man, everything within
the laptop is functioning properly. Yet whether I use my bluetooth headset or my wired gaming headset, it will allow sound to come through the earpieces but
it will not allow the mic to work in either instance, and gives no option to select a new mic/input/source for voice/audio, because it doesn't think anything is
connected. It's a complete and total mystery and I'm growing more and more annoyed with each passing day lol because the mic on the laptop is awful. It sounds
staticky and tinny (no offense, Acer).