My Acer Aspire 5 Laptop screen got black and blink after few seconds

DhruvChaudhary
DhruvChaudhary Member Posts: 4 New User

Hello!

When I using my Acer Laptop more than 2 hours it's screen got freezed and black and after few seconds its blink and black.

Also my laptop produces too much overheating issuses.

I generally watch lecture for higher studies….

Here is the issuse of my laptop's image

Please fix this problem….

I am really grateful to you if you solve my problem.

Please fix my problem….

Thanks and Regards!

Dhruv Chaudhary

Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer

    IMMEDIATELY remove laptop from cloth and soft surface!!! You risk heat damage by impeding airflow on the bottom vents.

    You must raise laptop about an inch above a hard surface to promote better airflow so it doesn't overheat. Do NOT block bottom or side airvents.

    Jack E/NJ

  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer
    edited April 2023

    As suggested above probably overheating, could be some other issues as well, you don't mention what Aspire 5 model like a515-54G or something like that, how old is your laptop, have you ever cleaned the fan (inside the laptop) and what do you have connected to that USB 3.01 port showing on the screen shot, looks like an external HDD drive? If you disconnect that USB device do you still have the freeze/BSOD problem? To clean the fan browse threads on this forum how to do that for your model, here is the method I used for my 4 year old Aspire5 a515-54G: Remove the back of your laptop and disconnect the battery cable from the motherboard, remove the 3 screws of the fan (your model may have 2 fans), disconnect the fan motor cable from the motherboard and clean the dust trap (grill) in front of the heatsink(s), in my case after 3 years it had accumulated a thick "carpet" of lint and dust that I had to peel off. Use a soft bush and blow ball (to clean keyboards) to clean the fan impellers DO NOT USE LIQUIDS OR OIL as this will ruin the fan and avoid using strong vacuum cleaners.

    If you notice high pitch sounds coming from the fan(s) on high speed (when starting up) and your laptop is more than 3 years old, replace the fan ($15).

  • JackE
    JackE ACE Posts: 45,081 Trailblazer

    IMMEDIATELY remove laptop from cloth and soft surface!!! You risk heat damage by impeding airflow on the bottom vents.

    You must raise laptop about an inch above a hard surface to promote better
    airflow so it doesn't overheat. Do NOT block bottom or side airvents.

    Jack E/NJ