AN517-42-R6BL Will Not Stay Off, Turns On Automatically

Bulby
Bulby Member Posts: 2 New User

After I hit shut down on my AN517-42-R6BL, it will boot back to the login screen after a few seconds. Is there any way to turn this off without disconnecting the battery?? Is this unit defective?

If it is not plugged in, the battery is always dead because it turns itself on, and if I leave it plugged in, its sitting there closed and burning power. Kind of crazy how there is no power switch and just a keyboard power button.

Acer Nitro 5 - 17.3" 144 Hz IPS - AMD Ryzen 7 6000 Series 6800H (3.20GHz) - NVIDIA GeForce RTX 3050 Ti Laptop GPU - 16 GB DDR5 - 500 GB PCIe SSD - Windows 11 Home

Best Answers

  • Puraw
    Puraw ACE, Member Posts: 14,771 Trailblazer
    Answer ✓

    Appears that your Power Plan is mixed-up and Restarts instead of a Shutdown. Type this in the Command Prompt:

    powercfg -restoredefaultschemes

    click on Shutdown in the Start menu Power (not Restart) or type shutdown /s in the Command prompt and hit Enter. A dialog box will appear on your Command Prompt screen with the following message: “You're about to be signed out.” Another way to shut down is pressing the Ctrl + Alt+ Del keys at the same time. Never use the Power Button key (top left of your keyboard) to shut down, this will force the system down and can corrupt system files in Sysmain.

    Once you shut down properly and the system does not restarts again automatically go to Power Plan and select Balanced Power Plan, don't change the advanced settings.

  • Puraw
    Puraw ACE, Member Posts: 14,771 Trailblazer
    Answer ✓

    Good, at least it stays down with that command. This means the commands are working OK but the Power Button and Start menu are not, A Windows registry issue for sure. To reset the registry you need to restore the system to an earlier point, do you remember the date this restarting happened? If it has been doing this all the time you need to "Reset this PC" in Windows, if you know a date your problem started, type "Create a restore point" in the Search box and select "System Restore" at the top of thar windows and pick a date before you had the automatic starting problem😉

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Puraw
    Puraw ACE, Member Posts: 14,771 Trailblazer
    Answer ✓

    Appears that your Power Plan is mixed-up and Restarts instead of a Shutdown. Type this in the Command Prompt:

    powercfg -restoredefaultschemes

    click on Shutdown in the Start menu Power (not Restart) or type shutdown /s in the Command prompt and hit Enter. A dialog box will appear on your Command Prompt screen with the following message: “You're about to be signed out.” Another way to shut down is pressing the Ctrl + Alt+ Del keys at the same time. Never use the Power Button key (top left of your keyboard) to shut down, this will force the system down and can corrupt system files in Sysmain.

    Once you shut down properly and the system does not restarts again automatically go to Power Plan and select Balanced Power Plan, don't change the advanced settings.

  • Bulby
    Bulby Member Posts: 2 New User

    I restored to default, but clicking Shut Down will still say shutting down, then immediately turn itself back on. Clicking Restart says restarting and also restarts but takes a bit longer. Using the power key does the same thing as Shut Down, whether I press it or hold then slide to shut down. HOWEVER, shutdown /s actually makes it shut down! Any ideas? I guess I have one method to get it turned off now without taking the back off and disconnecting battery, so thanks! 😂

  • Puraw
    Puraw ACE, Member Posts: 14,771 Trailblazer
    Answer ✓

    Good, at least it stays down with that command. This means the commands are working OK but the Power Button and Start menu are not, A Windows registry issue for sure. To reset the registry you need to restore the system to an earlier point, do you remember the date this restarting happened? If it has been doing this all the time you need to "Reset this PC" in Windows, if you know a date your problem started, type "Create a restore point" in the Search box and select "System Restore" at the top of thar windows and pick a date before you had the automatic starting problem😉