mistake on Chromebook product page

allseeingeye
allseeingeye Member Posts: 1 New User

https://www.acer.com/ca-en/chromebooks/acer-chromebook-spin-311-cp311-3h/pdp/NX.HUVAA.008

this laptop is described as having a "a fast Intel® CPU"

when, on the same page it says it has a ARM processor, i have this model chromebook and i can 100% confirm that it is a Cortex A73 ARM (aarch64) processor, it also comes with a Cortec A53 processor but thats redundant to mention,

and acutally now that im going through the website, why is there no option to even buy this chromebook? i mean on the CP311-3H page (5 sub models) and only 3 of them are avaible to try and buy, two of them can be added to your cart, and one can only be picked up somewhere, my model in question (specifically) NX.HUVAA.008 and the NX.HUVVA.002 both just have the "explore" option.. does that mean you cant even buy them?, also i already noticed this weeks ago, but the prices are also wacked, the model i have has the 64gb storage, the rest of them have 32, they all share the exact same processes, and the same gpu, except for one runs the amd64 processor that has a slightly slowly clock speed and an amd gpu and a DDR4 ram, nothing special compared to the other 4 models, but yet my model chromebook that has the EXACT same spects as 3 other models, and the only differenceis that the other chromebooks have 32 gbs less storage, somehow my model is the cheapest on the site,

plus, change what you guys call the storage of the machine, the "flash memory" hardware description is so confusing if you have any understanding of how rams and disks store memory, i know its a proper term, but that 100% makes it seem like its describing the amount of ram you wull have in gbs, like it would be nice to know when shopping for a laptop if the storage device is a HDD or a SSD, as that matters huge in a portable device,

holy *****. its 2023. i think its time to put autocorrection software to this text compiler, as it has silly features that are useless but lack the capability to auto correct, honestly, why is your guys site so unsophisticated for computer manufacturers

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @allseeingeye

    We really appreciate your feedback. Thank you so much for passing the comments to us.

    We are glad that you are showing up your interest in purchasing a brand new computer. 

    Please visit the website – support.acer.com – chose your country – click on shop.   It will show you all the latest and new computers.    You can see all the models from low end to high end configurations.   You can look at all the models one by one.   Please chose the best one which suits your budget and needs.   You can also buy desktop, laptop, monitor and accessories. 

    Alternatively,  on the top right corner you can find the phone no to contact Acer store.   If you need more details you can call and check with them.

    You can also visit the nearby local store, see the demo, check the product specifications and then you can purchase your desired product.

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  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    You will want to contact Acer directly to report that issue with their website. You are just talking with other Acer users here…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.