predator x34gs bad graphical issue 60hz it kept flickering a little also on desktop.

spriggan81

I just got a x34gs from amazon and as i started my first game i got this.

The only way to get a normal image was to get the resolution selection window on the second monitor e put it on 60hz but also at 60hz it kept flickering a little also on desktop.

I think i'm going to return it to amazon or there is a chanche to repair it?

[Edited the thread to add issue detail]

billsey

Are you using the video cable that came shipped with it? A bad cable can give those types of symptoms.

spriggan81

https://community.acer.com/en/discussion/comment/1193627#Comment_1193627

I was using the cable that came with the monitor but even after shutting down the monitor and powered up without any cable connected i got the same flickering image.

billsey

Contact Amazon and do a return then repurchase a replacement. That will be faster than going through Acer and having them fix it.