PredatorSense not opening propperly

DamianvdH
DamianvdH Member Posts: 1 New User

My predatorSense application is nolonger opening. Ive tried numerous fixes such as uninstall PS and PS Services and reinstall: https://global-download.acer.com/GDFiles/Application/Predator%20Sense/Predator%20Sense_Acer_3.00.3138_W10x64_A.zip?acerid=637230556841534227&Step1=NOTEBOOK&Step2=PREDATOR&Step3=PREDATOR%20PH315-53&OS=ALL&LC=en&BC=ACER&SC=PA_6I've also tried this:

Solution not found. Any support?

Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder

    @DamianvdH

    Try the below steps:

    go to C:/ Acer > Program Files > Acer > PredatorSense Services > click on PSLauncher icon > Run as administrator then when the popup comes on click Yes as that will make your PS activate/show and work

    If you still have the issue than check the below link and try the steps:

    https://community.acer.com/en/kb/articles/13085-predatorsense-software-does-not-open-properly

    Click on 'Yes' if the comment answers your question!
  • Emma_
    Emma_ Moderator, Member Posts: 226 Moderator

    Hello!!

    @DamianvdH

    The reason why PS is opening/operating but not showing is because the shortcut does not link PS to the program to work. See this link as the solution is:

    to go to C:/ Acer > Program Files > Acer > PredatorSense Services > click on PSLauncher icon > Run as administrator then when the popup comes on click Yes as that will make your PS activate/show and work. 

    If your PredatorSense software is not opening or only displays a black screen, change the startup type to Manual using the instructions below.

    1. Press CTRL + Alt + Delete and select Task Manager.
    2. Click the Services tab.
    3. Right-click on the PredatorSense service PSSvc , then select Open Services
    4. Right-click on the Predator Service, then select Properties.
    5. Change Startup type to Manual and select Ok.
    6. Restart your computer and launch the PredatorSense software.

    Regards,

    LunaNova14