What could be the reasons that have caused the touch screen on my Acer Spin laptop to stop working?

KKWei
KKWei Member Posts: 1 New User
in Swift and Spin Series

The touch screen on my Acer Spin laptop works when I log on using my account (as an administrator). However, when my son logs on using his own account, the touch screen just does not work. It was working fine for him initially though. How should I fix this problem?

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,365 Trailblazer
    edited March 2023

    Hi @KKWei

    If you have Windows 11 check the settings in Windows Security:

    Parential.jpg

    If this does not apply, create a new User Account for your son.

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    It sounds as if the touchscreen has been turned off in his Windows profile. Make sure it is not disabled in Device Manager.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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