Hi, this is my prety new Z24-1651 screen after boot up. Any one knows what is happening? TIA

Wangkl
Wangkl Member Posts: 1 New User

Is the monitor difective

Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder

    @Wangkl

    unplug all the cables connected to the monitor. Than press and hold the power button on the monitor for 30 seconds. Than check do you have the same issue or not.

    If you still have the issue than it could be an hardware issue, but you can also try updating the driver as well.

    Click on 'Yes' if the comment answers your question!
  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Jack, it's an AIO so you can't do the monitor trick… It looks like you either have a defective display, or more likely the cable between the display and motherboard is having issues. Either one of the connectors is seeing a little corrosion or the cable itself is going bad.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.