When can I receive my Refund P48,648?

DavaoPark Member Posts: 1 New User
edited March 2023 in Aspire Laptops

Dear Acer,

Feb. 24, 2023 - I ordered a notebook and a projector with my credit card through Acer’s online shopping mall and received a confirmed email. (Order # 16000016913)

Mar. 2 - Acer emailed me Acre does not have stock for the notebook and suggested buying a different model with a higher price. So I canceled this ordered and requested the Refund which I paid P48,648.

Mar. 6 - Acer emailed me confirmation of refund which will take 3-5 working days.

But until today (Mar 24, 2023), Acer has not refunded P48,648 yet.

Please answer me when can I receive my Refund? I sent emails more than 8 times regarding a refund, but you did not respond correctly to this matter. I am totally disappointed with your quality of Customer Service.