The information about the event from properties of the integrated graphic card showed below. It mentioned that my device had a problem to start. I have tried to reinstall it multiple time but did not work. My current OS is window 11 22H2. I appreciate it so much if there is someone out there could help me solve the issue that frustrated me for so long. I am current facing some speaker sound crackling issue as well, I wonder if this two issues are related to each other.
Device PCI\VEN_8086&DEV_3E9B&SUBSYS_12641025&REV_00\3&11583659&0&10 had a problem starting.
Driver Name: oem38.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfx
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5