Hello acer community,
I originally made this long essay TWO TIMES and I have lost it so I will make this quick and please tell me answers if not recommendations. A day ago I was using the acer aspire vero-15-51 with a intel core i5 1155g7 and 12 GB of ram according to my system in which s odd as I could only find 8 and 16GB versions now. This computer was a gift from christmas and was delivered from The US to Canada and I wanted to use it to it's full potiental. So that day ago I was using the laptop with head phones and noticed a beep and the following obliteration of my computer. THe computer had a tearing screen with audio cutting in and out and sometimes with insanely loud static in which if sustained would probably cause ear damage. I left it to solve itself and in a minute or so it did. I left it to charge and worked on it the following morning. Everything was all fine the audio the everything was fine until 2 hours or so before this attempt of making this question. I went to grab this without headphones and watch some vids on youtube. Then I pressed play and it sounded like I had the most shy person on earth whisper at me from like coast to coast of Canada well not actually but barely making a sound and mind you that this was at 56% and even went it was changed to max no difference was made (also the audio cut in and out for the vast majourity of the time I watched the video). THe audio seemed like it originated from the fan top exhasts in which yes I know there are two speakers under. I went to sound settings and changed some things and guess what nothing happened. I am quite upset and angrey because mostly I had to write this 3 times and I appologize for my terrible writing. BUt anyways I hope you may have answers and please send help. ALso I have intel graphics updaters that may have affected this but I doubt it and before you way it no it is not filled with malware I checked using MSERT using full scan and this took hours in addition to the 5 anitvirus scans from the one acer gave me to windows scanner to other legaacy antivirus applications. Thanks and Have a great day byeeee and share this if u can pls and pls talk about this.