I have an issue connecting to the internet. Message…proxy settings can’t be detected

deanhandl Member Posts: 1 New User

can anyone assist please?


  • StevenGen
    StevenGen ACE Posts: 10,120 Trailblazer

    There are allot of guides on this problem, have a look at this guide "How to Solve the "Windows Could Not Automatically Detect Network Proxy Settings" Error" it would also help if gave us your laptop model number next time if the link that I gave you doesn’t solve your “proxy settings can’t be detected”!

  • Puraw
    Puraw ACE, Member Posts: 9,078 Trailblazer
    edited March 2023

    Hi @deanhandl

    Keep your network settings as simple as possible ("bare bones", no proxy, no VPN, no sharing), once online you can add options to your needs. First “Reset Network” type this in the Search box or right click on the Internet Access icon on the notification bar.

    If that did not help set a few basic network parameters that always work:

    I copied a few of my settings, this is for WIFI using a wireless WIFI router if you use Ethernet (cable) change it accordingly.

    I only use TCP properties IPv4 leave all the other options unticked.

  • billsey
    billsey ACE Posts: 32,061 Trailblazer

    You most liikely shouldn't be using a proxy at all, unless your IT department is routing traffic through one. For home use it's never really used. Some malware will insert a proxy into your network configuration, so they can monitor everything you do on the internet. So, run a virus scan to make sure you don't have malware installed and remove any proxy settings that might be in your network configuration.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.