Product registration

ArbreOVertArbreOVert Member Posts: 1 Newbie


I can't register my notebook. When registering, the system pretends the serial number is already registered.

I bought the notebook on Amazon, February 2023.


  • egydiocoelhoegydiocoelho ACE Posts: 92,591 Trailblazer

    I will invite moderator @Acer-Ingrid to join this thread.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

      egydiocoelho Trailblazer
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Acer-SamuelAcer-Samuel Moderator Posts: 599 Moderator

    Hi @ArbreOVert,

    I am very sorry to hear this, unfortunately, the Acer Community is not a direct portal to Customer service, the Acer Forum Discussions were designed as a peer to peer support community where Acer users help other Acer users. Many Acer employees (Moderators), read the various topics posted here and you will notice that some Acer employees interact with members when appropriate, primarily we want the community to be a place where members can exchange their own advice and ideas.

    Only your local support services can help you with this, the community is not an escalation channel, unfortunately.

    Please contact your local Acer support Select Your Location and Language |

    Sorry for any inconveniences this has caused you,



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