I can't login or get past the admin login

Lucass72

Is this a question for Acer or Windows?

billsey

What computer? What OS is running? What errors does it show?

StevenGen

https://community.acer.com/en/discussion/681854/i-cant-login-or-get-past-the-admin-login

Try this:

Step 1 - Start the computer in safe mode. (If you are not sure how to do this please refer to the following URL)
https://support.microsoft.com/en-us/windows/sta...

Step 2 - Enable Built-in administrator
-Press Windows + X key together on your desktop screen.
-Click on Command Prompt (admin) to open Command Prompt.
-Type the following command and hit Enter:
net user administrator /active: yes (Check for the spaces)
-Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done

Larryodie

Try ALT-F10 when booting, to get into safe mode and restore to another date or reset as you're not able to log into windows

I did it once by using my created WIndows USB boot and restored to an earlier date, as I couldn't get into windows to do the other suggestion, Good Luck.

https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d