How Do I Get My (external) Speakers to Work Again?

RRJ
RRJ Member Posts: 3 New User

My (external) speakers have stopped working. Pls advise

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Hi @RRJ can you please tell us the exact model of the equipment and the version of the operating system?
    Does the headphone jack work for you?
    Did the problem occur after some change in the equipment or update?
    Thank you.

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  • RRJ
    RRJ Member Posts: 3 New User

    I don't know the model. The speakers have never just stopped working however. I'm leery of just buying new ones if the error will just repeat.

  • RRJ
    RRJ Member Posts: 3 New User

    Thanks for answering the question - apparently it was a driver issue. Appreciate the speedy response Alejandro.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Is it solved?

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)