Static electricity when turning on Acer predator Orion 3000

Ray1980
Ray1980 Member Posts: 16 Troubleshooter
edited March 2023 in Predator Desktops

Hi.

Just got a new Acer predator Orion 3000 a couple days ago.
When i was pressing the on button i got a really big static electricity to my finger, so it s felt strong trough the hole finger.

The Button seems to be metal, not easy to tell. I always heard that static is very bad for pcs, so what is the chances that the static charge from the human could find the way inside the computer?

Could this be something to worry about?
I am very static when it’s winter time when we use heater inside the house.
So this would probably happen again but this time i had some shoes on that i tried maby it cause it to build extra electricity.

[Edited the thread to add model name to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    Hi @Ray1980 the problem of static is common to all electrical appliances and this is avoided by connecting the equipment to a wall outlet that has a ground connection and if you use an extension cord, that this extension cord also has a ground connection connector.
    Greetings.

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  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    What is the exact model? Example PO3-630. Are your electrical outlets properly grounded?

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  • Ray1980
    Ray1980 Member Posts: 16 Troubleshooter

    Hi. It is connected to a grounded outlet. The model is P03 640 :-)

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    Can you send a photo of the outlet where it is connected and the plug of the equipment?
    Both the equipment plug and the wall connector must have three outlets, two for power and one for ground.

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  • Ray1980
    Ray1980 Member Posts: 16 Troubleshooter
    https://community.acer.com/en/discussion/comment/1187910#Comment_1187910

    It's only two plugs here since im from Europe, and it have that ground metal sticks around the outlet.

    What can happen it the case is that its not property grounded for a strange reason? Do we talk injury on humans or on the computer itself?

    Can never say never but it was excactly like a static electricity from human body like caused by dry air/dry skin during winter time.

  • Ray1980
    Ray1980 Member Posts: 16 Troubleshooter

    here is a pics of the power surge from Philips, its earthed. And so is the outlet in the wall, the output in wall seems just fine and is barley used before.

  • Ray1980
    Ray1980 Member Posts: 16 Troubleshooter

    Trying again here is the pic

    2CDE816F-5AB3-4607-AACE-B115ADE4CA43.jpeg

  • Ray1980
    Ray1980 Member Posts: 16 Troubleshooter

    Also want to add that this morning i heard a very small electric sound/buzz sound when getting real close to it before turning it on. Is that normal for a gaming pc?

  • Puraw
    Puraw ACE, Member Posts: 13,359 Trailblazer

    Hi @Ray1980

    Industry recommends to always have a Ferrite Bead (called Choke) on all the PC peripherals such a Power Adapter DC cable, USB and HDMI cables, installed as close to the PC as possible to protect the MOBO from electric noise like EMI currents. I live on a farm but when I am staying in our high rise in a big city my laptop will power up on battery only, when I connect the power adapter after my laptop has started it charges OK. I checked the DC cable of my power adapter (original came with the laptop) and it does not have this Ferrite Bead. Also none of the wall sockets in our flat in town are grounded but on the farm I made sure to have some grounded outlets. I now have a new adapter that came with a Ferrite Bead and will soon try if that works better in town and will also add a ground wire to some wall sockets.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer
    edited March 2023

    Damage to the user or the equipment should not occur, but if you notice that static when not grounding, normally if you run your fingertip over the metal surface of the computer, you will notice a slight tickle.
    The computer plug, the plug of an extension cord, and the main wall outlet must be grounded.
    I leave you images of the three elements:

    1. Computer plug
    2. Wall outlet
    3. Power strip between wall socket and computer.
    ace1.jpg

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    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
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  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    This one seems to have no ground, is it going to the wall outlet?

    ace2.jpg

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Ray1980
    Ray1980 Member Posts: 16 Troubleshooter
    https://community.acer.com/en/discussion/comment/1188059#Comment_1188059

    thanks for good information, i have tried to toutch it and i dont feel that small tickle when toutching it.
    About the pics u took red ring around that is not the cable from the pc sorry, it's the one i plugged out and all have this grounding you show on pics 1.2 and 3. havent noticed any more static when toutching it, but the sound remaines this morning but now it's no sound from it now.

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    https://community.acer.com/en/discussion/comment/1188079#Comment_1188079

    Can you plug the computer into another grounded outlet and also record a video of the noise?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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